Shipping Policies

Shipping Policies

Orders are delivered Monday to Friday between 8am and 6pm.
As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Quantity restrictions may apply for orders outside European Union.
All relevant delivery information and details about taxes and duties for your order and to your destination will be displayed at checkout.
All the parcels are delivered by UPS Express Courier, SMM, MBE or FedEx with variable delivery time depending on the final destinations.
Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. WinePlatform cannot take responsibility for customs clearance delays, though we will try to minimize any potential inconvenience for all our customers.
Please find attached all the details in the table below

Shipping costs for number of pieces
Shipping times
Quantity
From 1 to 3
From 4 to 6
From 7 to 12
From 13 to 18
From 19 to 24
From 25 to 30
From 31 to 36
From 37 to 42
From 43 to 48
From 49+
Italy
11
1-2 Days
Austria
26
39
40
60
70
74
82
130
2-3 Days
Belgium
26
39
40
60
70
74
82
130
2-3 Days
France
26
39
40
60
70
74
82
130
2-3 Days
Germany
26
39
40
60
70
74
82
130
2-3 Days
Spain
26
39
40
60
70
74
82
130
2-3 Days
Netherlands
26
39
40
60
70
77
85
135
2-3 Days
Switzerland
39
52
67
75
79
90
105
123
149
170
2-3 Days
United Kingdom*
23
30
39
45
65
74
88
Not Allowed
4-5 Days
Norway
74
170
245
330
Not Allowed
2-3 Days
United States
74
90
136
200
260
305
365
465
480
Not Allowed
15-20 Days
Japan
125
170
279
Not Allowed
7-10 Days
Hong Kong
125
170
279
Not Allowed
7-10 Days
New Zealand
135
187
279
Not Allowed
7-10 Days
Iceland
77
84
205
260
315
340
Not Allowed
7-10 Days
Singapore
105
155
236
370
443
Not Allowed
7-10 Days
South Africa
130
150
249
Not Allowed
7-10 Days
Colombia
170
225
Not Allowed
7-10 Days
Taiwan
180
225
Not Allowed
7-10 Days
*England, Wales, Scotland, Northern Ireland

Shipping conditions for countries not covered by the Service

Countries not covered by e-commerce shipping are Canada, Corea Del Sud, Cina, Macau, Filippine, Australia.
It is also possible to organize shipments in the countries listed above by writing an email with the subject: "INFO/ORDER from WINEPLATFORM" to the following e-mail enoteca@banfi.it communicating the following data:
  • First name
  • Surname
  • Possible sign/ company name
  • Email
  • Telephone number
  • Full address: street, civic, cap, city, state
  • Desired products
  • Desired quantity
  • Desired order receipt date

Taxes and Duties

The amount of import duties paid by WinePlatform will be shown as a separate item in your cart and paid by you at the moment of checkout. For orders within the European Union the excises are already included in the product price.

Order Tracking

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment.
Depending on the product you choose, dispatch to courier will normally take 1 business days from order. As soon as the parcel is given to the courier we’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress by accessing the tracking page of the courier following the link we will provide.
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